Geelong Regional Library Corporation branches, mobile libraries and return chutes are now open, with regular operating hours.
All staff and customers will be required to wear a face mask when inside libraries, unless they have a lawful reason not to.
Click & Collect, Click & Deliver, (some) in-person library events and all outreach services also resumed as normal from Thursday 18 February.
We look forward to seeing you back at the library!
For further details about our service at this time, please explore the FAQs section at the bottom of this page.
CLICK & COLLECT SERVICE
All Geelong Regional Libraries’ members who are currently living within the City of Greater Geelong, the Borough of Queenscliffe, Surf Coast Shire and Golden Plains Shire council areas can continue to access our contactless Click & Collect service. Find out more here.
CLICK & DELIVER HOME DELIVERY SERVICE
Our ‘Click & Deliver’ service is available to people who meet certain criteria for vulnerability, or who are 60 years plus, or who are living in a remote location. There is some flexibility available to meet the needs of people who may be experiencing difficulties or access issues; find out more on our Click & Deliver page.
Mobile libraries are operating their regular timetables.
Mobile library customers can also choose to collect holds and return Collection items contact-free at their designated stop. Find out our more on the Click & Collect page.
CHECK OUT OUR DIGITAL RESOURCES
The library's many digital resources, including our extensive eCollection, remain available to library members. These resources include eBooks and eAudiobooks, activities for children, streaming TV and movies service, digital newspapers and magazines, and more.
We will continue to update this page with details relating to library services during this time. You can also stay updated with news from the library by:
• following our social media accounts (Facebook, Instagram and Twitter)
• subscribing to our monthly eNewsletter
• signing up for email updates related to library services at this time.
FREQUENTLY ASKED QUESTIONS
Last updated Wednesday 17 February 2021
All Geelong Regional Library Corporation branches and mobile libraries are now open, with regular hours.
In line with Victorian Government advice, we have increased visitor capacity limits in most of our libraries. Library staff will let you know if you need to wait before entering, and we thank you for your patience and cooperation. The following visitor capacities apply as of Saturday 2 January.
The Geelong Heritage Centre is now open with its regular hours.
The Bellarine Surf Coast and Golden Plains Mobile Libraries are now open and operating on their normal schedules.
Mobile library customers can also choose to collect holds and return Collection items contact-free at their designated stop. Find our more on the Click & Collect page.
Please note the following points in relation to how mobile libraries are operating:
Library return chutes are open as normal.
Our Click & Collect service is now available; for more information visit our Click & Collect page.
All Geelong Regional Libraries’ members who are currently living within the City of Greater Geelong, the Borough of Queenscliffe, Surf Coast Shire and Golden Plains Shire council areas can access our contactless Click & Collect service.
Library members can place holds on up to 30 items (books, magazines, CDs, DVDs).
Find out more on our Click & Collect page.
Requests for our ‘Click & Deliver’ service are available to people who meet certain criteria for vulnerability, or who are 60 years plus, or who are living in a remote location. There is some flexibility to meet the needs of people who may be experiencing difficulties or access issues; find out more on our Click & Deliver page.
During the February lockdown period when libraries and return chutes were closed, due dates for borrowed items due during the lockdown were extended and no fees accrued for the days during this period.
From Thursday 18 February, normal loan periods will apply for collection items and overdue fees will be applied for late items.
Please speak to a staff member at your library if you need further advice about fees, or to discuss your situation.
Some of our events, including some author talks, Preschool Story Time and Baby Time sessions are now being delivered in-person with booking requirements and participation limits. Please take note when making your booking, as many of our events remain virtual.
Toddler Time remains online until further notice or unless otherwise specified.
Please see our What’s On page event information and registrations.
The Geelong Regional Library Corporation will continue to deliver quality events and programs for children, young people and adults online; for further information see Your Library @ Home.
Yes. Please click here to find out more.
We’re happy to be able to offer printing services via a contactless Print & Collect service at selected branches – Geelong Library & Heritage Centre, Belmont Library, Corio Library, Ocean Grove Library and Torquay Library. Refer to the Wireless Printing information on this page or contact the branch directly to find out more.
The GRLC is required by the Government to capture the contact details of each person that enters a library branch - in the same way as restaurants and cafes. You will be asked to check in via the Service Victoria app on your smartphone at the concierge desk, or provide a first name and phone number when you enter a branch so a staff member can complete the check in process for you.
There are currently no time limits on visits to library branches. Visitors to Mobile Libraries may be requested to limit their visit to 10 minutes.
Face masks must be worn inside libraries, unless you have a lawful reason not to wear one.
Yes! You are welcome to use the WiFi, computers and iPads in branch. Normal time limits will apply when using PCs. Children’s Play and Learn computers are unavailable for the time-being.
Unfortunately, until further notice the following items/services are not currently available in our libraries:
• Community puzzles and board games, giant games
• Collection Activators, activity tables
• Makerspace equipment (except sewing machines at Corio Library)
• Many in-person (live) events and programs
• Children’s Play and Learn PCs
• Gaming consoles (and arcade machine)
Other items/services may also be affected. Thanks for your understanding.
Please note the following important information regarding visiting the Geelong Heritage Centre (GHC) Reading Room:
Yes, it is safe to handle our physical collection items such as books, DVDs and CDs.
Following the success of the Victorian response to COVID-19, we have decided to and join the majority other Victorian libraries in ceasing the quarantine of collection items as a step towards a COVIDSafe Summer.
The 72-hour quarantine of items was introduced when we re-opened in June but we are now confident that this measure is no longer necessary. The removal of the quarantine will mean that collection items will become available for borrowing sooner and we thank our members for their patience over the last 6 months.
For general information about COVID-19 and how to best manage your risks, please visit the Department of Health & Human Services website.
If you or someone you know requires information in languages other than English, you can also find factual information about the virus, myth-busting factsheets and printable posters in a range of community languages at the Department of Health & Human Services website. A translator service is also available for the coronavirus hotline; call 131 450.
Coronavirus (COVID-19) Health Alert: The Australian Department of Health is monitoring the outbreak of COVID-19 in Australia, and will update this alert every day with the latest medical advice and official reports.
WHO - Coronavirus disease (COVID-19) outbreak: The World Health Organisation information is providing updates and guidance regarding COVID-19.
Smartraveller – Coronavirus (COVID-19): Travel advice from the Australian Department of Foreign Affairs and Trade, for Australians travelling or returning from overseas.
Please call us on (03) 4201 0600, contact your local branch, message us on social media, or email email@example.com. We will get back to you as soon as possible.