Text and graphics only: Libraries Reopening Tuesday 9 Junme

LIBRARIES RE-OPENING FROM TUESDAY 9 JUNE

In line with recent Victorian Government advice, we are pleased to announce that Geelong Regional Libraries’ branches and mobile libraries will re-open to the public on Tuesday 9 June, with shorter opening hours until Monday 6 July.*

Our Mobile Libraries will resume a regular service, stopping at scheduled stops, from Tuesday 9 June. Please note that there may be some slight delay in arrival times, as drivers will be cleaning and sanitising surfaces after each visit. 

The health and safety of our community and staff remains our priority as we re-open branches and resume some services. As such, there will be changes to the way libraries operate, including strict hygiene and social distancing rules, as well as time limits on library visits.

Library programming, live events and most outreach services remain suspended until further notice.

Return chutes at library branches will re-open from Monday 1 June, however chutes will only be open during branch operating hours.

Please note, due dates for all physical collection items will automatically be extended until 31 July 2020 and overdue fines will be waived during this period.

All library programs and live events remain suspended until further notice. However, you can view a range of virtual events and programs from the comfort of your home!

Click here to view temporary branch opening hours

* Western Heights College Library remains closed until further advice is received from the school.

* Temporary hours will be in place at Barwon Heads Library from 09/06/2020 - 26/06/2020. Opening hours during and after school holidays will be communicated when further advice is received from the school. 

For further details, please refer to the Re-Opening FAQs section at the bottom of this page.

We thank you for your continued understanding, patience and support as we re-open libraries and resume services.


DIGITAL RESOURCES

The library's many digital resources, including our extensive eCollection, remain available to library members whilst library branches are closed – and remain available after we re-open. These resources include eBooks and eAudiobooks, activities for children, streaming TV and movies service, digital newspapers and magazines, and more.


STAY UP-TO-DATE

We will continue to update this page with details relating to the re-opening of branches and resumption of library services, as they are confirmed. You can also stay updated with news from the library by:

• following our social media accounts (Facebook: @geelongregionallibraries, Instagram: @geelonglibraries, Twitter: @geelonglibrary)
subscribing to our monthly eNewsletter
• signing up for email updates related to the resumption of library services.

Information on this page was correct as of 26 May 2020.
 

FREQUENTLY ASKED QUESTIONS

Last updated Tuesday 26 May 2020

When are you re-opening libraries?

Library branches and Mobile Libraries will re-open on Tuesday 9 June 2020, with shorter opening hours for a period of three weeks until regular operating hours resume on Monday 6 July. The temporary opening hours can be viewed here.

Please note:

  • Western Heights College Library remains closed until further advice from the school. 
  • Temporary opening hours for Barwon Heads Library will apply from Tuesday 9 June until Friday 26 June. Opening hours after this date will be communicated once advice is received from the school.

What will be different when you re-open? What hygiene practices will be in place?

Once we re-open libraries, strict hygiene and social distancing rules will be in place to protect our staff, library members and the wider community.

• A limited number of people will be allowed in each library at any one time; social distancing and strict hygiene rules will be in place as per Government directions
• Library visits limited to 30 minutes (15 minutes in small branches and mobile libraries); time limits for PCs and iPads
• A library staff member will work as a concierge at the door to manage visitor numbers and enforce hand sanitising on entry
• All physical collections items (books, DVDs, CDs, Audiobooks) will undergo a 72 hour quarantine on return
• Some services and activities may be unavailable in branches, including print newspapers, kids Play and Learn touchscreen PC’s and casual seating areas

Library visitors are asked to follow the direction of staff and signage in branches, and be respectful of the rules that are in place to keep everyone safe. If you would like more information in order to plan your visit, please feel free to call your local branch during operating hours.

Are your return chutes open yet?

Return chutes at library branches will re-open from Monday 1 June (during library opening hours only). From Monday 6 July, return chutes will be open as normal (24/7 for external return chutes).

I have books or DVDs on loan but can’t return them yet, will I get a fine?

All loans will automatically be extended until Friday 31 July 2020, so there is no rush to return collection items yet. No overdue fines will be issued in this time.

I made a reservation before the libraries closed – what happens now?

Our staff are busy working behind the scenes to prepare for re-opening and to process existing reservations. They will be in touch with you directly when your items are available for collection – this may be any time from Monday 1 June. Thank you for your patience as we work to meet the high demand for physical items.

When can I begin borrowing items and placing holds again?

From Tuesday 9 June you will be able to begin borrowing from the collection. You will also be able to place holds on items again from this date.

Can I still use the computers and WiFi in branches?

You will be able to use the WiFi, computers and iPads, but time limits will apply. In most branches, a 30 minute limit will apply; in small branches a 15 minute limit may apply.

Is it safe to handle books? What precautions have you put in place?

The GRLC is following best practice advice from the Australian Library & Information Association and the guidelines of Safe Work Australia in developing protocols around the handling of collection items moving through the library network and the community.
All items returned through library returns chutes will be quarantined for 3 days (72 hours) before being made available to loan. Strict hygiene rules will be in place for library staff and visitors.

What activities, items and services will be unavailable?

Unfortunately, until further notice the following items/services will not be available in our libraries:

• Print newspapers
• Community Puzzles
• Children’s Play and Learn PC’s
• Collection Activators, board games, giant games, activity tables
• In-person (live) events
• Makerspace equipment
• Venue Hire (branch meeting rooms and discussion rooms)
• Gaming consoles (and arcade machine)

Other items/services may also be affected.

When will library events resume? What about children’s events like Story Time?

In-person events, including author talks and children’s Story Time sessions, remain suspended until further notice. The GRLC will continue to deliver events and programs online; for further information see Your Library @ Home

Can I access the Home Library Service?

At this time our Home Library Service is only available to existing clients.

I have further questions. Can you help me?

Please call us on (03) 4201 0600, contact your local branch, message us on social media, or email info@grlc.vic.gov.au. We will get back to you as soon as possible.

CORONAVIRUS (COVID-19) INFORMATION RESOURCES

For general information about COVID-19 and how to best manage your risks, please visit the Department of Health & Human Services website.

If you or someone you know requires information in languages other than English, you can also find factual information about the virus, myth-busting factsheets and printable posters in a range of community languages at the Department of Health & Human Services website.  A translator service is also available for the coronavirus hotline; call 131 450.

Coronavirus (COVID-19) Health Alert: The Australian Department of Health is monitoring the outbreak of COVID-19 in Australia, and will update this alert every day with the latest medical advice and official reports.

WHO - Coronavirus disease (COVID-19) outbreak: The World Health Organisation information is providing updates and guidance regarding COVID-19.

Smartraveller – Coronavirus (COVID-19): Travel advice from the Australian Department of Foreign Affairs and Trade, for Australians travelling or returning from overseas.