We are pleased to advise that our libraries and the Geelong Heritage Centre are now open, with temporarily-amended opening hours. We look forward to seeing you!For further details about our service at this time, please explore the FAQs section at the bottom of this page.
Following announcements of further easing of restrictions by the Victorian Premier on Sunday 22 November, we are pleased to have increased capacity limits in our libraries in line with Government directions.
Some other restrictions in branches have eased, as summarised below:
• Time limits increased to 2 hours, except in times of high demand
• All magazines are available for browsing
• Sewing machines are available to book at Corio Library
• Increased availability of seating options.
More details – including visitor capacity limits in each library – can be found in the FAQs below.
We remain dedicated to protecting the health and wellbeing of our community and our staff and we continue to offer other services – please read on to find out more.
External return chutes are open 24 hours a day. All borrowed items currently have a 4-week loan period and no fines will be issued during this period.
We’re happy to offer printing services via a contactless Print & Collect service at selected branches – Geelong Library & Heritage Centre, Belmont Library, Corio Library, Ocean Grove Library and Torquay Library.
In-person library programming, live events and most outreach services remain suspended until further notice.
Please continue to refer to this page and our social media channels for information and updates.
CLICK & COLLECT SERVICE
All Geelong Regional Libraries’ members who are currently living within the City of Greater Geelong, the Borough of Queenscliffe, Surf Coast Shire and Golden Plains Shire council areas can continue to access our contactless Click & Collect service. Find out more here.
CLICK & DELIVER HOME DELIVERY SERVICE
Our ‘Click & Deliver’ service is available to people who meet certain criteria for vulnerability, or who are 60 years plus, or who are living in a remote location. There is some flexibility available to meet the needs of people who may be experiencing difficulties or access issues; find out more on our Click & Deliver page.
Our mobile libraries have resumed their normal schedule, with two changes; the Bellarine and Surf Coast Mobile Library will operate every second Saturday at Anglesea on the following dates:
The Golden Plains Mobile Library will not be operating on Saturdays for the time-being. Mobile library customers can also choose to collect holds and return Collection items contact-free at their designated stop. Find out our more on the Click & Collect page.
CHECK OUT OUR DIGITAL RESOURCES
The library's many digital resources, including our extensive eCollection, remain available to library members. These resources include eBooks and eAudiobooks, activities for children, streaming TV and movies service, digital newspapers and magazines, and more.
We will continue to update this page with details relating to library services during this time. You can also stay updated with news from the library by:
• following our social media accounts (Facebook, Instagram and Twitter)
• subscribing to our monthly eNewsletter
• signing up for email updates related to library services at this time.
FREQUENTLY ASKED QUESTIONS
Last updated Monday 23 November 2020
Yes! Our libraries are now open, with temporarily-amended hours:
Yes. From Monday 23 November, the following capacity limits will apply in our branches and mobiles libraries, as per Government directions. Library staff will let you know if you need to wait before entering, and we thank you for your patience and cooperation.
Yes! The Geelong Heritage Centre is now open with the following hours:
Tuesday – Friday 9am-5pm
Our mobile libraries have resumed their normal schedule, with two changes;
Mobile Library customers can also choose to collect holds and return Collection items contact-free at their designated stop. Find our more on the Click & Collect page.
Please note the following points in relation to how mobile libraries are operating:
Return chutes at library branches are open as normal.
All Geelong Regional Libraries’ members who are currently living within the City of Greater Geelong, the Borough of Queenscliffe, Surf Coast Shire and Golden Plains Shire council areas can access our contactless Click & Collect service.
Library members can place holds on up to 30 items (books, magazines, CDs, DVDs).
Find out more on our Click & Collect page.
Requests for our ‘Click & Deliver’ service are available to people who meet certain criteria for vulnerability, or who are 60 years plus, or who are living in a remote location. There is some flexibility to meet the needs of people who may be experiencing difficulties or access issues; find out more on our Click & Deliver page.
While libraries are operating with temporary hours, all borrowed items will have a 4 week loan period and no fines will be issued during this period.
In-person events, including author talks and children’s Story Time sessions, remain suspended until further notice. The Geelong Regional Library Corporation will continue to deliver quality events and programs for children, young people and adults online; for further information see Your Library @ Home.
Yes. Please click here to find out more.
We’re happy to be able to offer printing services via a contactless Print & Collect service at selected branches – Geelong Library & Heritage Centre, Belmont Library, Corio Library, Ocean Grove Library and Torquay Library. Refer to the Wireless Printing information on this page or contact the branch directly to find out more.
The GRLC is required by the Government to capture the contact details of each person that enters a library branch - in the same way as restaurants and cafes. You will be asked to scan your GRLC library card at the concierge desk when you enter a branch so that we can keep a record of who has visited libraries. If you don't have a GRLC library card, your name and contact details will be recorded manually.
Yes, your visit to branches will be limited to two hours. In periods of high demand, visitors may be requested to keep their visit shorter than this, at the discretion of library staff. This is to allow everyone the chance to access the library. Mobile library visits are limited to 10 minutes. Thank you for your understanding.
Yes. As per Victorian Government instructions, all people visiting a GRLC branch or Mobile Library, as well as staff, will be required to wear a face covering unless they have a lawful excuse not to do so. We appreciate your cooperation in this matter.
Yes! You are welcome to use the WiFi, computers and iPads in branch. Normal time limits will apply when using PCs. Children’s Play and Learn computers are unavailable for the time-being.
Unfortunately, until further notice the following items/services are not currently available in our libraries:
• Print newspapers
• Community puzzles and board games, giant games
• Collection Activators, activity tables
• Makerspace equipment (except sewing machines at Corio Library)
• In-person (live) events and programs
• Children’s Play and Learn PCs
• Venue Hire (Meeting rooms may be available for hire for essential community services only. Please contact us for further information.)
• Gaming consoles (and arcade machine)
Other items/services may also be affected. Thanks for your understanding.
Please note the following important information regarding visiting the Geelong Heritage Centre (GHC) Reading Room:
The Geelong Regional Library Corporation is following best practice advice from the Australian Library & Information Association and the guidelines of Safe Work Australia in developing protocols around the handling of collection items moving through the library network and the community.
All items returned through library return chutes will be quarantined for 3 days (72 hours) before being made available to loan. Strict hygiene rules are in place for library staff and visitors.
Leopold Library was closed and deep cleaned following a confirmed case of Coronavirus (COVID-19) in a staff member of Geelong Regional Library Corporation. This person worked at Leopold Library on Tuesday 28 July whilst asymptomatic, but may have been infectious at the time. Click here for more information.
For general information about COVID-19 and how to best manage your risks, please visit the Department of Health & Human Services website.
If you or someone you know requires information in languages other than English, you can also find factual information about the virus, myth-busting factsheets and printable posters in a range of community languages at the Department of Health & Human Services website. A translator service is also available for the coronavirus hotline; call 131 450.
Coronavirus (COVID-19) Health Alert: The Australian Department of Health is monitoring the outbreak of COVID-19 in Australia, and will update this alert every day with the latest medical advice and official reports.
WHO - Coronavirus disease (COVID-19) outbreak: The World Health Organisation information is providing updates and guidance regarding COVID-19.
Smartraveller – Coronavirus (COVID-19): Travel advice from the Australian Department of Foreign Affairs and Trade, for Australians travelling or returning from overseas.
Please call us on (03) 4201 0600, contact your local branch, message us on social media, or email firstname.lastname@example.org. We will get back to you as soon as possible.