FAQs
(Frequently asked questions)

How do I buy my tickets?

You can buy tickets online or in-person. All online tickets sales are made via TryBooking and you can use a credit card, PayPal, or Google Pay.

You can find booking links to each session on the Local Word Writers Festival home page or you can buy tickets in-person at any of our libraries.

Can I pay with cash?

Yes! If you would like to pay with cash, please visit one of our libraries and our team will be able to assist you.

 

How much do tickets cost?

Ticket prices for the Local Word Writers Festival are as follows:

WORKSHOPS: $40 or $20 Concession for half day workshops, $80 or $40 for full day workshops

LOCAL AUTHORS FAIR: Free but we do request you to register your interest for catering purposes

You can buy tickets online or in-person. All online tickets sales are made via TryBooking and you can use a credit card, PayPal, or Google Pay. You can find links to each session on the Local Word Writers Festival home page or you can buy tickets in-person at any of our libraries.

I didn’t get a confirmation email / tickets - what should I do?

Please check your junk and spam folders. If you still can’t see a confirmation email, please contact us at events@grlc.vic.gov.au

Can I get a refund?

Yes, we are happy to provide refunds for up to 48 hours in advance – no questions asked.

Please email events@grlc.vic.gov.au to make your request. Once a refund has been processed, please allow a few business days for the funds to be returned into your bank account.

Is there allocated seating?

No. Seating is unallocated and available on a first-in, best-seated arrangement. Doors will open about 15 minutes before each event.

If you have specific accessibility needs, please email events@grlc.vic.gov.au and we will accommodate you accordingly.

Do I need to bring anything to the workshops?

Workshop participants will be contacted by email if they need to bring anything specific to their workshop. The presenters will include time for the group to have a comfort break. Please bring your own snacks and water.

How can I access the program?

For a summary of all of this year's Local Word Festival events, visit this page.

We have created a digital program that you can access from your phone or device.

However, if you would like a printed program just ask a staff member at any of our libraries.

How do I get there?

Geelong Library & Heritage Centre

Public Transport
The Geelong Library & Heritage Centre is just a 500 metre stroll from the Geelong Railway Station (V-Line and public bus station) and 5-minutes from the Moorabool Street bus stop, so consider leaving your car at a railway station or a bus stop closer to home.

Driving
Geelong Library & Heritage Centre: Get directions

Visit Parking around Geelong for the best parking options.

Directions to other libraries:

Bannockburn Library: Get directions

Biyal-a Armstrong Creek Library: Get directions

Colac Library: Get directions

Corio Library: Get directions

Ocean Grove Library: Get directions

Queenscliff Library: Get directions

Torquay Library: Get Directions   

Waurn Ponds Library: Get directions

Can I buy the books?

Yes! Presenters at the Local Authors Fair will have their books on display and available to purchase.

Where do I go if I lose something at an event?

For any lost property, please phone (03) 4201 0600 or email us at events@grlc.vic.gov.au and our friendly team will do their best to get it back to you.

Will any of the sessions be available to view online after the event?

No, sorry. For privacy reasons we don't record workshops.