Who we are

The Geelong Regional Library Corporation provides library and information services to residents and visitors across the Geelong region on behalf of our four member councils: Borough of Queenscliffe, City of Greater Geelong, Golden Plains Shire and Surf Coast Shire.

Through our network comprising a central library, 15 community libraries, two mobile libraries and this website, we provide free, universal access to lifelong learning, reading and discovery.  Our services, both physical and virtual, are as diverse as the community we serve.

Our vision

A thriving regional community...

  • enriched by reading
  • empowered by learning
  • inspired by information and ideas.

Our mission

To be an exemplary library service.  We will create opportunities for our community to read, learn, work and connect with each other and the world:

  • by providing safe, welcoming and inclusive places and spaces
  • by facilitating equitable access to collections, programs, information and technology
  • by nurturing discovery, creativity and innovation
  • through the knowledge, expertise and encouragement of library staff.

Our goals

Our Library Plan 2017 – 21 outlines four key goals as we strive to enrich, empower and inspire the community we serve – providing library services and experiences that create opportunities for people to read, learn, work and connect with one another and the ever-changing world in which they live.

Goal One / Join up, join in

To deliver greater benefit to our community we must grow library usage and library membership. More readers, more loans, more library visits, more downloads, more people participating in library programs. We will reach out to and engage new library users, especially those in greatest need of support, so that they can access and benefit from the many services we offer.

Goal Two / Making life better

Everyone is welcome at the library, and the library has something to make everyone's life better. We will:

  • foster a love of reading in people of all ages
  • support development of reading and digital literacies - essential life skills in the modern age
  • facilitate access to authoritative trusted information
  • support digital and social inclusion
  • fire the imagination through thought-provoking and inspiring experiences
  • work with our partners to connect people with the services they need
  • share stories and celebrate our heritage, our many cultures and our aspirations

Goal Three / Great customer experiences

Our library users rate our performance very highly. We aim to do even better. The quality of the customer experience in our libraries and in library programs is directly related to the attitudes, knowledge and skills of our staff. We will empower and equip them to respond to users' needs in the most friendly, professional and expert manner possible.

Goal Four / Regional strength, local feel

Among the state's 47 public libraries GRLC best displays the desired combination of high service levels, collections quality and usage delivered at average industry cost. We are Victoria's leading public library service. We will strive to remain an industry and community leader. We will build on the strength of a collaborative regional approach, realising opportunities for efficient and sustainable service delivery, while retaining a local feel in provision of library services to meet the varying needs of communities across the Geelong region.

Our corporate story

The library corporation was formed under the provisions of Section 196 of the Local Government Act, 1989 on 4 March 1997 to provide library services within the local government areas of: Borough of Queenscliffe, City of Greater Geelong, Golden Plains Shire and Surf Coast Shire.

Our governance body, the Regional Library Board, has seven members representing our four member councils, which contribute the majority of our funding together with State Government grants and project funding.

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